Please be reminded to provide us an UNEDITED UNBOXING video as evidence of defective item(s). THE UNEDITED UNBOXING VIDEO MUST CLEARLY SHOW THE SHIPPING LABEL WHILE YOU ARE UNBOXING, from cutting the box open to bringing the item(s) out from the shipping box. ITEM(S) WILL NOT BE REPLACED/REFUNDED WITHOUT AN EVIDENCE VIDEO UNBOXING THE ITEM(S) as described.

Minor tears, punctures, bends, crushes, spots, scratches, discoloration, light stick intensity and sound frequency, etc. may occur during manufacturing or due to the nature of the product material. Thus, this cannot be a reason for return or exchange.